Welcome to the website of Rooted Motion Physical Therapy, PLLC ("Rooted Motion," "we," "us," or "our").

These Website Terms of Use & Disclaimer ("Terms") govern your access to and use of the Rooted Motion website, including its pages, articles, educational materials, forms, links, features, and other content.

By accessing or using this website, you acknowledge that you have read and understood these Terms. If you do not agree with these Terms, please discontinue use of the website.

These Terms apply to use of our public-facing website. Additional agreements, policies, notices, and consent documents may apply if you become a client or receive physical therapy, wellness, telehealth, or other professional services from Rooted Motion.

1. Website for General Information and Education

The information provided on this website is intended for general informational and educational purposes only.

Website content may include information regarding:

• Physical therapy
• Exercise and movement
• Musculoskeletal conditions
• Injury recovery
• Health and wellness
• Sports and athletic performance
• Hypermobility and related movement considerations
• Postural Orthostatic Tachycardia Syndrome (POTS) and exercise considerations
• Autonomic dysfunction
• Dry needling
• Blood flow restriction training
• Mobility, balance, conditioning, and recovery
• Other rehabilitation, health, or wellness topics

The information on this website is not intended to replace an individualized evaluation by an appropriately qualified healthcare professional.

Nothing on this website should be interpreted as a diagnosis, treatment recommendation, prescription, or individualized medical advice for any particular person.

2. Website Use Does Not Establish a Physical Therapist-Patient Relationship

Accessing this website, reading its content, completing a general contact form, subscribing to our email list, downloading educational materials, or communicating with Rooted Motion through the website does not, by itself, establish a physical therapist-patient or other healthcare provider-patient relationship.

A professional relationship is established only after appropriate steps have been completed, which may include scheduling, eligibility determination, required documentation, applicable consent forms, evaluation, and acceptance for services by Rooted Motion.

Submitting a scheduling request does not guarantee that Rooted Motion will be able to provide services or that a particular service is clinically appropriate.

3. Do Not Use This Website for Emergencies

This website, its contact forms, email functions, and scheduling links are not intended for emergency medical situations.

If you believe you are experiencing a medical emergency or a condition requiring immediate attention, call 911 or seek appropriate emergency medical care.

Do not rely on website communications, email, social media, or online scheduling to obtain urgent or emergency medical assistance.

Rooted Motion does not continuously monitor website contact forms or email for emergency communications.

4. No Individual Diagnosis or Treatment Through Website Content

Health, rehabilitation, exercise, and wellness information presented on this website is general in nature.

Symptoms that appear similar may have different causes, contributing factors, risks, or appropriate management strategies.

You should not use website content to:

• Diagnose yourself or another person;
• Determine whether a particular treatment or exercise is medically appropriate for you;
• Delay seeking appropriate professional evaluation;
• Disregard advice provided by a qualified healthcare professional; or
• Modify prescribed healthcare solely on the basis of information presented on this website.

Individual recommendations may differ based on medical history, physical examination, symptoms, functional limitations, medications, health conditions, goals, and other factors.

5. Exercise, Movement, and Wellness Information

Some website content may discuss or demonstrate exercises, stretches, mobility activities, strengthening exercises, breathing techniques, recovery strategies, or other physical activities.

Such information is provided for general educational purposes and does not constitute an individualized exercise prescription.

Physical activity involves inherent risks, which may include discomfort, aggravation of symptoms, falls, muscle or joint injury, cardiovascular symptoms, or other adverse effects.

You are responsible for using reasonable judgment regarding whether to participate in any activity described on this website.

If you have health concerns, significant symptoms, medical conditions, recent surgery or injury, cardiovascular concerns, dizziness, fainting, exercise intolerance, or uncertainty about whether an activity is appropriate for you, consider obtaining appropriate professional guidance before beginning or modifying an exercise program.

Stop an activity and seek appropriate medical attention if you experience symptoms that concern you.

6. Hypermobility, POTS, Autonomic Dysfunction, and Complex Conditions

Rooted Motion may provide educational information and professional services related to movement and exercise for individuals navigating hypermobility, Ehlers-Danlos syndrome (EDS), Postural Orthostatic Tachycardia Syndrome (POTS), autonomic dysfunction, persistent pain, and other complex conditions.

Website information about these topics is not intended to diagnose, cure, or independently manage an underlying medical condition.

Physical therapy and wellness services may form one component of a broader healthcare plan. When appropriate, individuals may benefit from coordination with physicians or other healthcare professionals involved in their care.

References to heart-rate-guided exercise, activity progression, breathing strategies, recovery monitoring, or similar approaches describe potential clinical strategies and do not mean that a particular approach is appropriate for every individual.

7. Dry Needling and Other Treatment Techniques

Our website may describe dry needling, manual therapy, therapeutic exercise, neuromuscular re-education, blood flow restriction training, mobility interventions, or other techniques that may be incorporated into care.

Descriptions of these services are educational and do not represent a promise that a particular technique will be recommended or performed.

Treatment recommendations are determined according to factors such as individual presentation, goals, potential risks and benefits, clinical judgment, applicable professional standards, and patient consent.

Not every service or technique described on the website will be appropriate for every person.

8. Appointment Scheduling and Carepatron

Rooted Motion uses Carepatron, an electronic medical record and practice management platform, for certain scheduling and healthcare-related functions.

When you select a scheduling or booking link on our website, you may be directed to functionality operated through Carepatron.

Your use of Carepatron may also be subject to Carepatron's applicable terms, privacy policies, and platform requirements.

An appointment request or booking does not guarantee eligibility for a particular service or establish that treatment is medically or clinically appropriate.

Rooted Motion may contact you if additional information, documentation, consent, referral information, or other requirements are necessary before services can be provided.

9. Physical Therapy Services and Applicable Requirements

Physical therapy services are provided in accordance with applicable professional, licensing, and legal requirements.

Availability of services may depend on factors including your location, the nature of the service requested, applicable laws and regulations, and clinical appropriateness.

Nothing on this website should be interpreted as a representation that every person who visits the website is automatically eligible to receive every service described.

Where a referral, certification, attestation, consent, medical release, or other requirement applies, Rooted Motion may require completion of that requirement before or during the provision of services.

10. Telehealth and Virtual Services

Rooted Motion may offer certain virtual services, which may include discovery consultations, wellness guidance, specialty coaching, or other services as permitted and appropriate.

Virtual services are not appropriate for every situation.

The availability and scope of telehealth or virtual physical therapy services may depend on:

• Your physical location at the time of the service;
• Applicable licensing and professional requirements;
• The nature of your concern;
• The ability to obtain sufficient information remotely;
• Technology availability and reliability; and
• Clinical appropriateness.

A virtual interaction may be discontinued or converted to an in-person recommendation when Rooted Motion determines that remote services are not appropriate.

Website descriptions of virtual services do not guarantee that a specific type of virtual care will be available to every individual.

11. Cash-Based Services and Insurance

Rooted Motion operates as a cash-based physical therapy and wellness practice and does not accept or directly bill health insurance for services.

Clients are responsible for payment according to the rates, financial policies, and payment terms applicable to their services.

Website pricing is provided for general informational purposes and may be updated from time to time.

Unless expressly stated otherwise, prices displayed on the website do not constitute a guarantee that a particular service will be recommended, required, or appropriate for you.

12. Superbills and Out-of-Network Reimbursement

When appropriate, Rooted Motion may provide a superbill or other documentation that a client may independently submit to an insurance plan for possible out-of-network reimbursement.

Providing a superbill does not guarantee reimbursement.

Coverage, deductibles, out-of-network benefits, claim requirements, reimbursement rates, and eligibility vary by insurance plan.

Rooted Motion does not control an insurance company's determination regarding coverage or reimbursement and cannot guarantee the amount, if any, that an insurance plan may reimburse.

Clients are responsible for contacting their insurance plan directly if they wish to understand their out-of-network benefits.

13. No Guarantee of Results

Rooted Motion is committed to providing thoughtful, evidence-informed, individualized professional services; however, healthcare, rehabilitation, exercise, wellness, and performance outcomes vary among individuals.

No information contained on this website constitutes a guarantee regarding:

• Recovery;
• Resolution of pain or symptoms;
• Improvement in mobility;
• Return to sport or activity;
• Athletic performance;
• Treatment duration;
• Number of visits;
• Prevention of future injury;
• Reimbursement from insurance; or
• Any specific healthcare or wellness outcome.

References to goals, expected progress, or potential benefits describe possible outcomes and are not guarantees.

14. Testimonials and Client Experiences

The website may display testimonials, reviews, stories, or descriptions of client experiences.

These statements reflect the experiences or opinions of the individuals providing them.

Individual experiences vary, and testimonials should not be interpreted as a guarantee that another person will experience the same or similar results.

Testimonials do not replace professional evaluation or individualized clinical recommendations.

15. Educational Articles, Blogs, and Email Content

Rooted Motion may publish blog articles, newsletters, educational resources, social media content, or email communications addressing physical therapy, rehabilitation, movement, health, wellness, and related topics.

Such content is intended for education and general information.

Publication of an article or communication does not mean that the information is appropriate for every person or circumstance.

Healthcare knowledge and clinical evidence evolve over time. Although we aim to provide useful and responsible information, previously published content may not always reflect the most current research or professional recommendations.

16. Accuracy and Completeness of Website Information

We make reasonable efforts to maintain useful and accurate information on this website.

However, we do not warrant that all website content will always be:

• Complete;
• Current;
• Error-free;
• Available without interruption; or
• Applicable to every situation.

Information regarding services, scheduling, availability, pricing, service areas, policies, providers, and other website content may change without advance notice.

If website information conflicts with a written patient agreement, financial policy, consent form, Notice of Privacy Practices, or other document specifically governing professional services, the applicable service-specific document will control to the extent permitted by law.

17. Website Availability and Technical Issues

We do not guarantee continuous or uninterrupted access to the website.

Website functionality may occasionally be unavailable because of:

• Maintenance;
• Internet or hosting interruptions;
• Third-party service interruptions;
• Software or hardware errors;
• Cybersecurity events;
• Updates; or
• Circumstances beyond our reasonable control.

Rooted Motion is not responsible for losses caused solely by temporary website unavailability or technical failures to the extent permitted by applicable law.

18. Third-Party Websites and Services

Our website may contain links to websites, applications, social media platforms, scheduling systems, educational resources, or other services operated by third parties.

Examples may include Carepatron, Wix, Google, social media services, or external informational resources.

A link does not necessarily mean that Rooted Motion endorses every statement, product, service, privacy practice, or policy of the third-party provider.

Third-party websites are governed by their own terms, privacy policies, and practices.

Rooted Motion is not responsible for the availability, accuracy, security, or content of independent third-party services.

19. Privacy

Use of the Rooted Motion website is also subject to our Website Privacy Policy.

Information created, received, maintained, or transmitted in connection with healthcare services may be subject to separate privacy protections and is addressed in our Notice of Privacy Practices, when applicable.

Please avoid submitting detailed medical histories or other highly sensitive information through general website contact forms or ordinary email unless specifically instructed to do so.

20. Email and Electronic Communications

Website visitors may have the option to contact Rooted Motion by email or subscribe to educational, blog, or marketing communications.

Email and ordinary Internet communications may not always be secure.

You should avoid sending highly sensitive health, financial, or identification information through ordinary email unless you have been instructed that the communication method is appropriate.

By voluntarily providing your email address, you acknowledge that Rooted Motion may respond to your inquiry using the contact information you provide.

Marketing or newsletter communications may be discontinued using the unsubscribe mechanism included in those messages or by contacting us.

21. Intellectual Property

Unless otherwise indicated, the content on this website is owned by or licensed to Rooted Motion Physical Therapy, PLLC and may be protected by copyright, trademark, or other intellectual property laws.

Protected content may include:

• Text;
• Articles;
• Graphics;
• Logos;
• Branding;
• Photographs;
• Videos;
• Educational materials;
• Downloads;
• Website design elements; and
• Other original content.

You may view and use website content for personal, noncommercial informational purposes.

You may not reproduce, republish, distribute, sell, modify, create derivative works from, or commercially exploit website content without prior written permission from Rooted Motion, except as otherwise permitted by law.

The Rooted Motion name, logos, slogans, and branding may not be used in a manner that suggests sponsorship, affiliation, or endorsement without authorization.

22. Permitted Website Use

You agree to use this website only for lawful purposes.

You may not use the website in a manner that:

• Violates applicable law;
• Attempts to gain unauthorized access to website systems or data;
• Interferes with website functionality;
• Introduces malicious software or harmful code;
• Harvests website information through unauthorized automated means;
• Impersonates another person or organization;
• Submits knowingly false or misleading information;
• Violates intellectual property rights; or
• Uses website content for unauthorized commercial purposes.

We reserve the right to restrict access to the website when reasonably necessary to protect its security, integrity, or lawful operation.

23. Limitation of Liability

To the fullest extent permitted by applicable law, Rooted Motion Physical Therapy, PLLC and its owners, employees, contractors, representatives, and affiliates will not be liable for damages arising solely from:

• Reliance on general educational information presented on this website;
• Use or inability to use the website;
• Temporary interruption of website availability;
• Independent third-party websites or services; or
• Unauthorized use of website information contrary to these Terms.

Nothing in these Terms is intended to waive or limit any right or responsibility that cannot lawfully be waived or limited.

These Terms do not alter duties that may arise separately within an established professional healthcare relationship.

24. Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses, claims, liabilities, or expenses arising from your unlawful use of the website, violation of these Terms, infringement of another person's rights, or misuse of Rooted Motion's intellectual property.

This provision does not apply to the extent prohibited by applicable law.

25. Accessibility

Rooted Motion strives to provide a website that is reasonably accessible to visitors with disabilities.

If you experience difficulty accessing website content or functionality, please contact Rooted Motion so that we can make reasonable efforts to provide the information or assistance you need through an alternative method.

Accessibility questions or concerns may be directed to the contact information listed below.

26. Governing Law

These Terms are governed by the laws of the Commonwealth of Virginia, without regard to conflict-of-law principles, to the extent applicable.

Any dispute relating solely to use of this website will be addressed in an appropriate court with jurisdiction in Virginia, unless applicable law requires otherwise.

27. Changes to These Terms

We may update these Terms periodically to reflect changes in our website, services, business practices, or applicable requirements.

When these Terms are updated, the revised version will be posted on this page and the "Last Updated" date will be changed accordingly.

Your continued use of the website after updated Terms are posted constitutes acceptance of the revised Terms to the extent permitted by law.

28. Severability

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, the remaining provisions will continue in effect to the extent permitted by law.

29. Contact Information

If you have questions about these Website Terms of Use & Disclaimer, please contact:

Rooted Motion Physical Therapy, PLLC

8401 MAYLAND DR #6455

RICHMOND, VA, 23294, USA

Phone: 804 351-9041

Email: info@rootedmotionpt.com